Status: April 2026
These Terms and Conditions govern the use of the platform grclab.com (hereinafter referred to as the 'Platform'). The Platform is operated and all content is provided by Lange Advisory GmbH, Kramerstr. 7, 87700 Memmingen, Germany (hereinafter referred to as the 'Content Provider').
Scope and Contractual Parties
These T&Cs apply to all orders for digital products (online courses, exam vouchers) placed via
grclab.com.
1.1 Content Provider:
The platform and all learning content are provided by:
Lange Advisory GmbH
Kramerstr. 7
87700 Memmingen
Germany
E-Mail: support@grclab.com
Managing Directors: Aron Lange
Registered Office: Memmingen, Amtsgericht Memmingen, HRB 22031
VAT-ID: DE459523544
1.2 Merchant of Record (MoR):
To provide a secure and compliant global payment experience, all transactions are processed by our authorized reseller and Merchant of Record:
Sold through Link, LLC (a Stripe company)
The purchase contract for the digital product is concluded between you and Sold through Link, LLC. Their specific terms ("Sold through Link Terms") apply to the financial transaction, tax collection, and payment processing.
Conclusion of Contract
By placing an order via our checkout (powered by our Merchant of Record (MoR)), you are making a binding offer to purchase. The contract is concluded when the MoR accepts your payment and confirms the order on our behalf. Upon successful transaction, the Content Provider grants you access to the digital content as described in these T&S.
Prices, Taxes, and Payment
All prices are calculated and processed by the Merchant of Record.
MoR is responsible for the calculation, collection, and remittance of applicable indirect taxes (e.g., VAT, GST, Sales Tax) based on your location.
Payments are handled exclusively via the secure MoR infrastructure.
Delivery and Access
Upon confirmation of payment by our MoR, the Content Provider will provide immediate access to the digital content (on-demand courses) or deliver the exam vouchers digitally. Access to the community and learning platform of the Content Provider is subject to your ongoing compliance with these terms.
Right of Withdrawal for Consumers (B2C)
If you are a consumer residing in the EU or UK, you have a statutory right of withdrawal.
Withdrawal Instructions
You may withdraw from the contract within 14 days of the contract conclusion. To exercise this right, you can contact the Content Provider (support@grclab.com) or use the Withdrawal Button provided on our website. Refunds will be processed via the Merchant of Record (MoR).
Early Expiry of Withdrawal Right
For digital content (online courses), your right of withdrawal expires prematurely if the execution of the service has begun (e.g., you have accessed the course materials or started a lesson) after you have expressly consented to the immediate start of the service and acknowledged the loss of your withdrawal right.
Exam Vouchers
Exam vouchers are provided as digital codes. Once a voucher code has been revealed to you or redeemed through the respective certification body (e.g., TRECCERT), the service is considered fully performed, and the right of withdrawal expires.
Distance Learning Protection (FernUSG)
The content provider provides on-demand self-study materials. Our products are designed for self-paced learning without systematic monitoring of individual learning success by a teacher in the sense of the German FernUSG. Should specific mentoring be included in a premium product, this will be explicitly governed by a separate service agreement.
Liability
Content Provider is liable for the quality and availability of the content. Liability for the technical payment process and tax compliance rests with the Merchant of Record in accordance with their terms.
Governing Law and Dispute Resolution
The relationship between you and the Content Provider is governed by the laws of the Federal Republic of Germany. For the financial transaction with the Merchant of Record, the terms of Sold through Link, LLC apply. The EU Commission's ODR platform is available at https://ec.europa.eu/consumers/odr/.